Last Thursday Caroline took to the stage in Manchester at the Management in Practice conference. She was joined by a range of expert speakers delivering sessions covering a variety of topics, including HR, IT, legislation, finance and motivating staff.
The OneWorkforce session explored two of the biggest challenges faced by Primary Care – recruitment and retention of the workforce. Caroline gave an overview of how to model services based on clinical need rather than patient demand and how, using patient presentation data, we can built a multi-disciplinary team designed to meet the specific needs of our service users. She shared examples of how Personal Trainers and Patient Advisors have been integrated into the Primary Care team in practices across the country and gave examples of the patient outcomes achieved through embracing a non-traditional workforce model.
With standing room only the session received the highest attendance rate of the day with enquiries from federations and practices across the North West looking for help to shape their workforce and improve recruitment and retention strategies.
If you missed us don’t worry! We’ll be exhibiting across the country later in the year, or you can contact Caroline directly for more information by emailing Caroline@oneworkforce.co.uk