Duration: 4 hours
Includes all course material and certificate of participation.
Every workplace can have their share of employee relation issues, but when they arise are you confident that you know how to manage the situation in line with Company policies and employment law?
Protecting our businesses against the threat of an employment tribunal is critical but there are some simple steps we can take to mitigate the risk.
This module looks at how to chair meetings such as investigations and disciplinary hearings whilst exploring challenging situations that can arise during the process. It also addresses how to mediate low level conflict in the workplace through a formal grievance process. This module is great for new line managers and for those looking to brush up their existing knowledge
The highlights of this module:
Become familiar with the disciplinary and grievance process
Understanding which situations warrant investigation
How to conduct an investigation
Chairing a formal disciplinary hearing
Discuss practical issues that might arise and how to manage them
Gain confidence in chairing grievances and learn skills to mediate in the workplace
But don’t just take our word for it!
“Really enjoy training with Caroline. She makes it easy to understand and gives us ways to remember what we have learnt.”
Practice Manager, Leeds
“Enjoyed learning new techniques to help when preparing for investigation meetings.”
Feb 2017, Service Manager, Yorkshire
“I don’t have to conduct many investigations or disciplinary hearings but now I’ve had the training I think that maybe I should have been investigating more issues! Perhaps I’ve just been putting them off as I didn’t know what to do about it or how to handle them. I’ve learnt new skills feel more confident now! Thank you Caroline!”
Feb 2017, Practice Manager, Reading
“Very good session, really interactive!”
Feb 2017, Director of Operations, Nationwide
“Excellent session. Better than previous courses I’ve attended on the same subject.”
March 2017, Regional Business Manager, Leeds
To discuss availability for us to facilitate this course at your workplace, or to view open sessions which are available for anyone to book and attend click here.