Performance Management & Appraisals


Duration: 4 hours

Includes all course material and certificate of participation.

As a manager do you to relish the opportunity to develop and motivate your team, reflecting on their performance and identifying ways to help them grow? Or do you groan with despair, picturing yourself drowning in a sea of paperwork with self-assessments, objectives and job descriptions? This module looks at how to plan for an effective performance review and provides you with techniques to deliver feedback, set objectives and tackle those challenging team members.

With the use of case studios, videos and scenarios we will walk through the performance cycle of an employee looking at how and when to review performance, maximising engagement and productivity. This training session is great for new line managers who are looking for tips on how to approach reviewing the performance of their team, and for experienced managers who are looking for some fresh new ways in which to approach appraisals.

The highlights of this module:

Understand the benefits of giving and receiving feedback

Be familiar with techniques for delivering feedback

Be able to describe what makes a good performance review / appraisal

Prepare for and structure the meeting appropriately

Structure your questions to get the most from the review

Setting SMART objectives

Understand how to tackle poor performance

But don’t just take our word for it!

“Really engaging and interactive session”

Head of Operations, Nationwide, March 2017

“Really good session, I learnt so much!”

Practice Manager, South Lakes, March 2017

“Always excellent training from Caroline and very enjoyable. Excellent way of learning, very good”

Practice Manager, Leeds, March 2017

“Really engaging, learnt a lot, learning theory and applying in practice”

HR Business Partner, Nationwide, March 2017

“Lots of useful information and handouts to help with my team appraisals”

Practice Manager, Derby, March 2017

To discuss availability for us to facilitate this course at your workplace, or to view open sessions which are available for anyone to book and attend click here. 

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